Kat I visited this salon to get my nails done for my birthday, but the staff clearly lacked proper skill in creating an ombré French look on acrylics. The nail tech began applying color with a sponge without showing me her progress, then declared it finished, resulting in nails that looked spray-painted with white paint—definitely not an ombré effect. I refused to pay for such a poor job, and another tech attempted to fix it using a different sponge, but it only looked worse. They eventually removed the polish and did a basic French style, acting dismissively and blaming me for the outcome. I had also asked for chrome overlay, but they overlooked it. To top it off, they charged me $95 for a service that was severely subpar, and their attitude was unprofessional. I will never return, as this experience felt like a rip-off, and I also found their communication and attitude disrespectful and racist. The only valid star id give them is they shape nails well.
1 /5
Lucy Sanders Got my nails done today (14/3/24) and have to praise the lovely lady that did my nails! I didn’t get her name but she was absolutely wonderful. I came in with some acrylic nails I got done at another salon and needed to get them removed due to lifting. She removed the old nails carefully and started putting on the new set, took her time and they look exactly how I wanted them to! Will definitely be coming back again as I enjoyed my experience.
5 /5
Anchana S I should have read the reviews before going here. I had pedicure and manicure with SNS. Where do I start, the lady that did my pedicure was so loud, constantly talking in Vietnamese to another staff member next to me. She wasn’t focused and cut into the skin around my toenail (not cuticles, but actual skin). Even while it was bleeding she continued to cut in. Then another lady started working on my manicure while I was in the chair, she was constantly checking her phone and typing messages in the middle of my manicure (atleast 5 times although she did keep saying ‘1 min’ then on her phone). Instead of doing a manicure, she went straight into the SNS application (usually they would trim around the cuticles, push them back and then file). She also made my nails too thick. For $50 the manicure was not worth it. I went into the salon wanting to de-stress on my day off, and came out feeling frustrated and angry. The manager did give me 50% off for the pedicure after I raised the cut with her, but she really needs to consider training her staff properly. Overall not a good salon, the two ladies I had were not trained properly and just zero customer service. I wouldn’t recommend!
1 /5
No Loose Ends Black Rock By far the most unprofessional experience and poor quality nails if there was a zero I would rate a ZERO review for this. Spent nearly $100 on Shellac and to have a nail break 2 days later then have to pay for it and the owner blamed it on my behalf for breaking when they use cheap quality for everything in their salon. Now the nail polish has also chipped off absolutely disgusted also poor customer service, I got in first before another customer and was seated then a lady just threw the colour chart at me and kept repeating herself to make sure it’s the same right colour otherwise they wouldn’t do it again for me. Had to wait 25+ minutes for them to start and rectify 1 nail. And all ladies were utterly rude. Highly do not recommend will never enter this nail salon ever again
1 /5
mswomackstill Excellent quality SNS application … I have been going here now for the past two years and am extremely happy with the quality of the work… my long nails last for over 4 weeks with no chips or cracks.
Attention given to cutting cuticles if needed, applying SNS carefully and finishing off/cleaning inside of nails at the end…
Always accommodating walk ins and polite staff and manager. Thank you girls!
5 /5