Aglaea Jewellery - South Melbourne (VIC)

5 /5 James A: I ordered a necklace for my wife and had questions about shipping and Aglaea’s team responded promptly, was friendly and extremely helpful. My final piece was just gorgeous and exactly what I hoped for. I’ve also booked in for their permanent jewellery service at the South Melbourne studio. It exceeded my expectations in quality and attention to detail. Would highly recommend them for both beautiful pieces and top notch customer care!

5 /5 Erin Reynolds: Everyone was so nice! The space was stunning and service was amazing. Lots of incredible jewellery too!!

1 /5 Tugba Mimi: I received a faulty item and reached out multiple times for a refund. While they did respond to emails, they failed to provide a return address, making it impossible to return the item and complete the refund process. The phone number listed under their Afterpay merchant details is incorrect and belongs to someone else, leaving no reliable way to resolve the issue. Extremely frustrating and disappointing experience. A business should stand by its products and make the return process clear and fair.

5 /5 Aggie Tsirikas: Absolutely fabulous experience with Aglaea Jewellery, both with their selection of goodies to treat yourself and their personalised service. Highly recommend their jewellery in either gold or silver…it made the selection fun and challenging and offers the opportunity to go back for more!

1 /5 Nicole Kascak: I got a soldered bracelet which I love however it came off and I got in contact with the customer service team and they advised I’d have to come to the store on open days and pay $40 to get it fixed. I come in on a Saturday when they are supposed to be open completely closed, turns out they now have no opening hours. Messaged and emailed to ask how to get my bracelet fixed and to come in. No response.