Spring Jewellery - Coburg (VIC)

5 /5 Ellie: Took my broken chain to be fixed and my watch to have a link removed. I popped down to the chemist and came back and my necklace was good as new and they quickly altered my watch. They were so lovely as well and an extremely fair price :)

1 /5 tina frbz: My recent experience at Spring Jewellery was incredibly disappointing and unprofessional. I brought in a ring to be resized, patiently waiting for three weeks only to find out they had completely mishandled it. Instead of resizing it, they somehow managed to break and even burn the ring. Their response was shocking and insensitive. They flippantly remarked that fixing their mistake was like bringing someone back from the dead, showing a complete lack of accountability or concern for their error. To make matters worse, they tried to brush off their negligence by offering me a minimal amount of money for the ruined ring. They then suggested I use that money towards purchasing a new, more expensive ring from their store, expecting me to foot the bill for their incompetence. Overall, Spring Jewellery demonstrated a total disregard for customer satisfaction and responsibility. Their careless handling of my ring and dismissive attitude towards their mistake left me deeply dissatisfied. I strongly advise potential customers to think twice before trusting this shop with their jewelry needs.

5 /5 Aimee Pearce: So lovely, repaired my necklace clasp for FREE! I had previously been quoted $70-80 but two other jewellers. They are busy. I know why. Because they do customer service so well. Thank you!

1 /5 Adriana Cannizzaro: My necklace snapped. Instead of putting another link to fix it, they soldered it. It broke again. Dropped it off again and got told itll take 30min. I came to collect it 4 days later & it still wasnt done. Only go here if you like to be disappointed