Jemimah I’ve been coming here for quite some time. I used to always get Nikki, the owner, and she’s wonderful. Always took time and care. When I get my eyebrows waxed, she would always thread them too, to get that clean line. I recommended her to everyone. However I’ve only had Nikki once in the last 10 times I’ve been and I’ve been more and more unhappy. Today was the end of my journey here. The lady who did my eyebrows and has been doing them a lot recently not only has burnt my skin with the wax (waxed the same eyebrow 3 times, the third being after she had dyed them and put cooling gel on), but also dyed them black instead of medium brown like I always get and also didn’t achieve that same clean line and missed hairs. My skin on one eye is burnt (as per pic) and very painful.
On top of that she was sick and coughing all over my face whilst doing them, and about 6 hours on, I now feel sick with a sore throat.
With such inconsistency, there is no way I will continue to come here anymore and I would never recommend it again. Sad. Nikki I’m upset you don’t teach your staff the same high level you provide.
1 /5