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Jennifer Liepin Do not be fooled or lured by the density of this mall on Google maps. The quality of the clothing is not great. Because it is largely outlets, some of the stuff is slightly cheaper, but a lot of it is quite dated or is cheaper knock off stuff that companies make just to sell outlets additionally, the parking is extremely expensive. You should buy one piece of Lindt chocolate for $1.65 so that you can get half off of your parking. That is the wisest decision. You have been warned; you have been educated.

Nesh khalifa It is a big outlet mall with lots of brand shops and good discounts. It’s nice and easy to walk around. Parking is a bit expensive but you can get discount if you shop. Good place to find deals.

Antoine Flores Gracia The customer service was excellent! Lachie was especially fantastic. He carefully checked my footsteps and recommended the best model for my feet. He was professional, attentive, and made sure I got exactly what I needed. Couldn’t be happier!

Sophie Mengelkamp Had a wonderful shopping experience from Darren! He was insightful about the product range and was able to provide the right shoe for my partners needs. As were not from Melbourne, Darren also gave us great tips about the city! He made the whole shopping process easy, and also gave us great advise on socks (they are super comfy Darren!) Next time we are in Melbourne, well be coming back.

Tanae S. Machuca León “I had a great shopping day at Lorna Jane in DFO! The customer service was excellent—the staff member was super friendly and helpful, making my shopping experience even better. I made a great purchase and had an amazing time. Highly recommend!”

Nerianya Natalia I went to the store with my daughter tonight 26/4. We had plenty of money to spend since we needed a few things. The woman behind the counter just sat on her stool and stared at us like we were imposing. Not once did she ask if we needed anything nor did she smile or say hello once. This is unbelievable! Other women were in the store too, and they didnt get anything either. To the brunette behind the counter, I dont know how you got this job, but its obvious you hate it. Consider it your own company, you lost sales today. Customer service seems lacking from the reviews. Shame.

Andrew Brown I’ve shopped here a few times now and am always impressed by the level of professionalism and service from Barbara and the team. I have purchased two pairs of triumph 22s and absolutely love them! They’re super comfy and supportive. I will never go back to wearing a cheap unsupported shoe. Would definitely recommend checking them out!

Jerome Gaerlan My experience with this store was worth more than 5 stars… I felt so happy with the service that credit was most definitely due. Barbara and the team were so helpful and patient with me. Barbara was also super delightful to deal with, I could tell she really enjoyed customer interactions (even if you were there to just window shop). I honestly left this store feeling great about my purchases! Thank you!

Phil McCorriston Seriously the best customer service we have had in years. Rav & Tianna were exceptional. We went for one child, and were so impresed that we went back with the others. We will ABSOLUTELY be back again. Thankyou so much to both of you.

R O The best customer service Ive ever found at a shoe store. Sam (?) Went out of his way to order in my size and style from the warehouse amd organised to have them shipped to me out of state. Lovely people, great service and good deals. Cannot recommend enough. Thank you guys!