Angus & Coote Fountain Gate - Narre Warren (VIC)

5 /5 Dolan Uptin: Went in yesterday to look at some things and was helped by the lovely Ruby, excellent customer service and knowledge of her products. Thankyou for making it a great shop!

1 /5 Antonia Gianas: Absolutely disgusting customer service. Store manager Lynne was so rude and unprofessional. It’s not the first time I’ve received bad customer service from an Angus Coote store but it will be the last, I will not be shopping here anymore and I would not recommend their store or their horrible cheap jewellery to anyone either. After 4 weeks of my 6 month old daughter wearing her bangle it has over 7 cracks in it and is very sharp and dangerous for my baby to be wearing. How can a $500 bangle be falling apart after 4 weeks ?! And what could my 6 month old baby possibly have done to cause this?! Absolutely disgusting behaviour to try and blame us for this

1 /5 Muhammad Rezai: Bought two watches that was suppose to water resistanct. But glass got blur due to water water inside it I sent the first one for repair which got 8 WEEKS TO REPAIR. And as soon as it was repaired with in the first week the second needles ( second hand) fall off inside the screen that was blocking the other hands from movement. However I send it again for repair and bought a replacement watch because I didn’t want to wait another 8 WEEKS without a watch. But the second one’s screen got blur in the same day as soon as it got under the cold water. So I took it back the same day for repair but they refused to repair it saying “ it is not water resistant “ and I showed them the receipt that was clearly saying it is water resistant. Then they say it was water resistant only for water splashes. My mom had the same watch for about 4 years and she was using while doing dishes it never had any issues.

1 /5 Raewyn Naidu: Would give zero stars if I could. Visited their store and saw a ring i wanted to buy but the 2 girls working around 1.30pm on 22/2/25 wouldnt serve me but served every other customer that came after me. Pathetic to see this behaviour in todays day and age in customer service.

5 /5 ? F (‪?F‬): My all time favorite jeweller, Ive lost count of how many beautiful, good quality diamond pieces Ive purchased from here over the years not just for myself but also for my two daughters. And the ladies are all so helpful. Ill keep shopping here for years to come. A very happy customer!