Ainslie Crawford Bethany was fantastic at my daughters check up and scale and clean today! She explained everything she was doing in a kid friendly way, she gave her good ideas and advise on the best ways to brush and floss... and Members First Ultimate meant ZERO to pay.. thanks Bupa!!
5 /5
Sany L I had an excellent experience with Dr. Sabrina Ting and her wonderful dental assistant Nikki. From the moment I arrived, they made me feel comfortable and well-cared-for. Dr. Ting took the time to thoroughly clean my teeth, placed a filling, and applied sealants with great precision and care. I highly recommend her to anyone looking for a reliable, very skilled, and friendly dentist. I was saddened to find out that she will no longer be working at this clinic due to moving states - but I wish her nothing but the best on her journey. I’ll be sure to book Dr Sabrina Ting again, if she ever returns to Melbourne.
5 /5
Rohini Nayyar Thank you to Dr Devanshi and her team for their expert care. We had a wonderful positive experience. My daughter was all smiles after her check up and dental work.
5 /5
T HB Big No to ❌Deepshika Singh❌
My experience with “Deepshika Singh” was awful. She was rude, rushed, and made me feel like a burden, as if she were giving me free service. There was no dental basin, and she asked me to swallow dirty chemicals like seriously? That’s the most basic thing a dentist should have. She started my cleaning without numbing, causing pain and bleeding that continued for hours. I later found out shes just a hygienist, not a dentist. She disrupted my consultation with the actual dentist. She didnt know the service details and was very unprofessional! If she dislikes her job so much, she should quit instead of wasting our hard-earned money and time.
1 /5
Elizabeth I had a very disappointing experience at Bupa Dental Clinic in Pascoe Vale. While my initial appointment went well, my experience with the second dentist was concerning. Following my visit for routine check-ups and a couple of fillings, I have been in significant pain for weeks and had healthy teeth damaged.
The second dentist provided no adequate treatment plan and failed to explain the procedures or costs clearly. As a result, several fillings were improperly placed, causing further damage to my teeth, with one filling chipping and another leading to a crack. I’ve had to seek help from a specialist and two other dentists to resolve these issues.
Additionally, there were concerning hygiene practices, such as a seemingly unwell dental assistant continuing to work, and the clinic lacked basic facilities like sinks for patients. The receptionists service was subpar, and I faced challenges in securing timely appointments.
Overall, my experience was far below expectations, and I am now considering cancelling my private health cover due to the adverse effects of the treatments I received. I hope the clinic addresses these issues to prevent future problems for other patients, especially Bupa members who go there to save money, not to spend more!
1 /5