Dhunna Jewellers - St Albans (VIC)

Nairne Brown Absolutely love S&S! I’ve purchased three pieces from them over the years and will definitely keep coming back because of their stunning designs and exceptional customer service. The lovely Amy from the Mosman store helped replace my soldered bracelet today after I somehow managed to damage it—but thanks to their amazing warranty, I walked out with a brand-new one, feeling happier than ever. Couldn’t be more appreciative. Thanks so much! Xo

Vikramjit Singh I had a great experience with Jewels of Punjab! Their service was incredibly timely and professional. My order was delivered exactly when promised, and the whole process was smooth and hassle-free. Highly recommend them for their reliability and excellent customer care!

G C I advise all customers to avoid this store. I had a Seiko watch, barely 7 days old and the band fell apart. I went back to ask for a refund and was told the watch needs to be sent away for repair. I said I am not sending a watch away for repair when I just paid $700. This store has a set of policies that they think overrides consumer law. The staff weren’t one bit helpful at all. I’ll now lodge a complaint with their Head office. I would never shop in these stores again. I end up going back to Southland and the salesperson pretended she didn’t remember me. Had the audacity to say the Frankston store didn’t re-link the watch properly when it was this salesperson in Southland. Thankfully I managed to receive a full refund, which is what the Frankston store should have done in the first place. If the managers took the time to read these reviews and reply they’d understand that customers need to be treated with more respect. And also I don’t appreciate staff at Frankston laughing thinking the whole thing is a joke. I’m not surprised Product Review has a 1.7 star average for this company. I suggest everyone read your consumer rights with regards to refunds. A store cannot take these rights away.

Lissa Excellent knowledge and service of Lisa very satisfied customer definitely can recommend Grand Jeweler .