Ella Johnston Crap customer service. Sold me a watch with scratches on it and dirty !
Customer service is extremely low across the board.
I have purchased a couple of items across different occasions, but the level of rudeness and entitlement is a disgrace. Products are poor quality
I’d never purchase here again. I will be requesting a refund.
1 /5
Georgia Gorringe I have always received excellent service from the team at the Zamels store in Fountain Gate. They are so helpful and kind, and today was no exception. They helped me find the perfect piece, and even gave extra options for the broken chain I brought in that had been deemed "faulty and unrepairable" by other jewellers
I always leave their store feeling happy, heard, and with a beautiful piece of jewellery.
5 /5