Best 10 Diamond & Gold Jewelry Stores in Cranbourne VIC

janette vyverberg Took my engagement ring for assessment and repair. Super impressed with the service we received. Staff are knowledgeable and up front.

Sean Dantis Fantastic staff at the Michael Hill at Cranbourne. Special callout to Sandrena, Manreet and Rhett. Bought some silver chains and bracelets. Good attention to detail to my requirements and good communication right from ordering in the right chain for me and fulfilling my customisation request and were able to deliver in time. Highly recommend this Michael Hill branch for a great buying experience.

Erran Chimaev I was being served by a lovely, helpful girl as I was trying to buy my partner a necklace. As I was choosing from the necklaces, we were rudely interrupted by the store manager. She was extremely rude and unhelpful to me and the girl working there. Good initial customer service turned into a nightmare by the manager. I cannot imagine being a worker with her as the manager, I really feel for those girls.

Jasmine Kaur Had a great experience at Pandora! Went in to exchange my bangle for a larger size, and the staff was very helpful. Excellent service and a great atmosphere. The new store looks amazing!

glenice negro What great service ,my husband bought a necklace for me, and about 4mths later ,clip broke ,we took it back ,no questions asked the beautiful lady that sold it to him, just completely change it to a new chain ,thank you so much.

Emma Zwiersen Amazing service at this store! Emma is awesome, so helpful and friendly, and all her team are great. It’s rare these days to get this kind of service, thankyou! I highly recommend :):).

Nike Jordan Over the years from this particular prouds in cranbourne Ive brought 4 bracelets and a watch and at least 2 chains and used a manufacturer warranty here for a gold bracelet I got from another location its been nothing but good honest business

Rohit Gherra Bought a watch from Prouds in Cranbourne. Was happy with the initial purchase and wore it for a few hours, the fob strap broke and went back to get an exchange as it was faulty, the sales woman did not allow me to get an exchange or any remedy for the faulty product and blamed the brand. Worst customer service I have ever experienced as they are so rude and eager to get customers away from their store. Won’t be coming here ever again!

Paul Mcnally My Daughter purchased 5 items which staff scanned and packaged and My daughter requested an email receipt. When she returned home she found only 4 items and never received her email receipt. I asked my Wife to take her back to Lovita to rectify the issue but the staff were rude and unhelpful and rolled their eyes. So I called and spoke with the manager several times who promised a return call as she acknowledged and accepted the error. But I received no return call and now there is no response when I call. The poor Kid does her chores and receives little pocket money which is lost to inept staff and management. Shame.

Kirra W the worker checked mine and my partners pockets which made us feel really uncomfortable since we were showing no signs of theft. i work in retail and have only ever asked to check bags so this was new and honestly disgusting to me.

Dianne Barnett Just brilliant. After hunting high & low for a french - style necklace, for a gift I wandered into Zamels. Leanne was so helpful & friendly & we actually spotted the perfect necklace. It even came with a discount & a beautiful box. Zamels, this lady is a treasure - treat her well

Sandika Samarakoon Great value for money. Saved over 900 AUD on my purchase and even got a complimentary set of earrings. Helpful and friendly staff members as well.

liz leslie Gabrielle and her staff provide expert friendly service. Gabrielle fitted me with a pair of wide leg jeans and I feel and look younger for a Senior. Also love there bags and accessories

Marie Arielle I had an excellent experience at Sports Girl in Cranbourne Park. The staff, particularly Gabi and Maya, were exceptionally professional!. I had originally gone to just buy a pair of jeans and their knowledge and willingness to assist made the entire process seamless and enjoyable. I truly appreciated their dedication to ensuring I found exactly what I needed, combined with their friendly and approachable manner. It is clear that Gabi and Maya take great pride in providing outstanding customer service. I highly recommend Sports Girl to anyone seeking both quality products and amazing service!

Emma Allen If I could give JG Emporium more than five stars, I absolutely would! My partner took my old engagement ring into JG Emporium yesterday after i had accidentally warped it out of shape over the weekend. In less than 24 hours, they had reshaped it and polished it up to look brand new. I couldn’t be more pleased with the results my ring looks absolutely beautiful! I highly recommend anyone looking for a jeweller to stop in here. The service and craftsmanship are outstanding!

Celeste I requested for my gold bangle to be fixed. It was given to me by my parents. So very sentimental. It was faulty in two sections. 1, it wasn’t closing properly, 2, there are two sections of the bangle that join together to create one piece, & the joiner had broken. I went in & spoke to a gentleman & he told me the joinery could be fixed. I informed him that it also didn’t close properly & he said he would speak to the jeweller & ask if this was fixable. He came back & said yes. Quoted me & I was happy with the price. Mind you I would have paid $500 to fix such a sentimental piece. That same day I also bought two gold candle holders which was over a hundred dollars. He told me that it should be ready by Friday & I expected a call to notify me when it was done, but no one called. So I called them weeks later & they told me my bangle was ready to be picked up. I went in & when the lady gave me my bracelet I saw they had only fixed the joinery of the two sections that meet, but not the latch as requested. So the bangle still doesn’t close properly. She went & asked the jeweller about it & in response the jeweller said he had spent hours on it. I said ok but it’s not fixed in the two places I requested. He said well that’s a $300 -$400 dollar job. The original quote was $120. He also said only the joinery was mentioned on the docket. Firstly, I had no problem with that price, I just wanted my bangle fixed. Secondly, that isn’t all I asked for, which I tried to relay. But instead of saying we can do that for you, sorry for the miscommunication, the owner stepped in. Started telling me I couldn’t say that it was confirmed on the day that it could be fixed. Sorry? What? She was so obnoxious, & naturally it upset me. Also I confused the payment I made on the day (for the two candle sticks & only remembered paying; not that it was ONLY for the candle sticks) & not the bracelet. So that’s my bad, as I said to them I’m believe I paid on that day. Which the jeweller said “you’re even going to dispute that.” What is wrong with these people? I said I’m sorry if I mistakenly thought I had paid that day & I’m happy to pay. But just the manner in which they were talking to me is disgusting. The owner was still laying into me so I said to her, I’m sorry I’m relaying what happened & the reality of the situation which she kept saying I had no right to say. She said I was rude but she was the one attacking me. She kept going so I took out my phone & said please keep talking to me like that. She said “what are you going to do” smugly & I said post it. I also asked for her name which she refused to give me. I would be embarrassed too if I were you. Please note I walked into the shop dressed poorly. My dad has just come home from the hospital after a back operation & so I have been caring for him leaving little time for myself. If I was dressed the way I usually am, I doubt I would have been treated that way. The jeweller said I could just take the bangle at no cost. The owner reiterated we’re not going to fix it. Meanwhile after all that, what makes you think I still want to pay you for my business. I told them I would be writing a review, the jeweller said quote “you’re going to be one of those” I replied absolutely! Why would I want other people to encounter these bullies, & have their jewellery repairs half done. Please look at the pictures & judge for yourself if this translates to a professional job. Fair warning find a business who doesn’t look down on others and provides a service worth paying for… Further edit: as expected their response does not relay my concerns but instead is trying to paint themselves in a positive light & gaslight me & the public by making out as if I was the problem. Screaming was I? Laughable. I have already stated two portions were to be fixed regardless of the miscommunication & what was on the receipt. The owner was the aggressor, I just refused to stand for it. Now you’re the nice guy when everyone is watching? Completely narcissistic.

Deepti Gupta Amazing collection, Unique quality, excellent service. Absolutely loved the jewelry I got recently from them. Highly recommend the

Aarti Guleria Top quality and beautiful jewellery ,Reasonable prices, advantage of going there. Highly recommend ,Beautiful customer service.